I have been recently running the UX / UI and Analytics team for Macmillan Cancer Support, providing User Experience advice, research, testing and creative work across the raft of public facing & internal digital media. I was also part of the Digital Experience senior management team guiding the direction of our online (and offline) presence at Macmillan, with twenty five very fine people reporting into us.
Also helping to infuse UX thinking into the organisation as per the principles and user testing examples in the accordion sections below.
One of the most significant and fun things that we have undertaken is to get our other teams, such as the Editorial team, actually doing UX work themselves. In another section below we can see photography and outputs from a recent mobile app ideas and creation workshop that I ran with them.
They now undertake formal and ‘guerilla’ user research and testing under my direction.